There are a lot of moving parts between when you enroll with Solstice and when you begin seeing community solar credits applied to your utility bill. It can take several months for this process to play out.
Here's a breakdown:
- When you sign up with Solstice at any given time, we ensure your profile is complete and decide how many panels to allocate you based on your annual electric usage.
- Before you receive the benefits of your solar farm, your allocation size needs to be submitted to your utility. If you're fully enrolled and your solar farm is already active, you should see credits in 2-3 months. If your solar farm is not already active, you will not see credits until it begins to energize.
- Approximately 1-2 months after you have seen the credit applied to your utility bill, you will either receive an invoice or a credit explainer from Solstice detailing the credit value of the solar energy produced and your charge for the credit.
Please don't hesitate to reach out with questions! You can contact us at support@solstice.us or 845-853-0768.