A community-building approach to filling your solar project
Our partnership-driven acquisition strategy ensures every community sees the positive impacts of your renewable energy projects across the full customer life cycle, from acquisition to retention.
Your Solar Garden
See valuable insights from your solar
garden, including allocation, contracts, host
summaries, billing reports, and more
Solstice Platform
Simple enrollment + centralized key data
for you and your customers
Small and Medium Businesses
We find and enroll multiple meters from
small and medium businesses to harness
the power of local leadership and influential
community members
Households
We acquire and manage high-quality
off-takers with ease and are better
positioned than any other vendor to bring
in low-moderate-income households
Local Organizations
Our partnerships with local organizations
position your solar farm as a trusted energy
solution for community members
Acquisition
Let us do the heavy lifting. Our multi-channel strategy is adaptable to fill projects swiftly and effectively and meet growing LMI requirements.
Integrated Marketing
Our team of professionals brings the stickiest customers to your solar farm through awareness and education.
Partnerships Focus
We accelerate acquisition by partnering with local organizations residents already know and trust.
Inclusion
No vendor is better positioned to acquire, educate, and serve low- to moderate-income customers than Solstice.
Low- to Moderate-Income Inclusion
Put your solar project’s savings in deserving hands and meet LMI enrollment goals with ease
LMI Qualification
The best experience in the market for LMI solar enrollment, from initial education to qualification and follow-through.
Inclusive Marketing Materials
Non-traditional media, multilingual content, inclusive messaging, and targeted programming in underserved communities.
Housing Authorities
Community organizing, exceptional service, and in-depth customer education for mission-aligned housing authorities and their residents.
Workforce development partnerships
Project revenues that directly benefit residents of installation sites.
EnergyScore
A more accurate and inclusive alternative to FICO credit scores for predicting utility payment behavior.
Community Partnerships
Strong relationships with essential businesses and organizations that influence members of LMI communities.
Integrated Management Platform
Our platform tracks and visualizes key data to provide you with project performance at a glance.
Seamless Self-Enrollment
Self-enrollment flows that verify eligibility and authorize payment methods, reducing churn and utility rejection.
Billing
Clear and customizable invoices and automatic billing with advanced features to minimize churn.Â
Security
External security audits and penetration testing of software platform + hosting on AWS to capitalize on industry-leading tools and technology for security.
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Experience
Our best-in-class customer service and upfront customer education allow customers to enroll in minutes and turn them into advocates.
Utility Integration
Close communication with utilities to understand billing deadlines, process allocation changes, and hear firsthand (and get ahead of) utility updates that may impact your customers.Architecture
Built with a microservice architecture that allows us to scale and deploy each part of the platform separately. Modern and well-supported web technologies allow us to nimbly build scalable, secure software while focusing on our core customer experience competencies.
Turning Customers Into Fans
We create a powerful sense of community pride that keeps customers excited about their subscription.
Ambassador Program
We tap into the influence of our most dedicated customers to drive rapid acquisition of high-quality offtakers, including quick and painless churn fill.Feeling the Impact
Households get to live the experience by viewing their environmental footprint and even sharing it with friends and on social media.
Hear Every Customer
Continuously improving customer experience through surveys, customer heat maps, and cancellation data.Â
Resolving Issues
Our Customer Success team resolves issues in less than a single business day and boasts a 9/10 CSAT score among our subscribers.
Best-in-class Customer Service
Upfront customer education, in-house experts on call to address even the toughest utility and billing questions to keep your project running at capacity.Â