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Kimberley Jaksina

Customer Success Associate

Kimberley Jaksina is a customer-focused professional with over a decade of experience in driving customer satisfaction, cross-functional collaboration, and process optimization across multiple industries, including solar, healthcare, and translation. Her passion lies in delivering exceptional customer experiences and fostering long-term relationships, which she has successfully demonstrated throughout her career.

Before joining Solstice, Kimberley held key roles in project and account management within the translation industry, where she focused on effectively building strong client relationships. She has also played a critical role within the Energy industry, where her focus on documentation, KPIs, and seamless communication with other teams ensured high-quality service and project success. Kimberley’s ability to implement efficient systems and support clients through challenging projects has been pivotal in achieving company-wide goals.

At Solstice, Kimberley is committed to leveraging her expertise in customer support and operational excellence to help clients transition smoothly to community solar and achieve meaningful savings. Her dedication to renewable energy and energy equity fuels her enthusiasm for contributing to a sustainable future.

Kimberley is based in the Greater Boston area. She enjoys spending her free time reading, cooking, traveling, volunteering, as well as spending time with friends and family.

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