Congratulations on going solar! There are a few moving parts between when you enroll with Solstice and when you begin seeing solar credits applied on your utility bill. Here's a breakdown.
Our Customer Success team will keep you posted on your project's progress to completion. This process typically takes a few months. You can also find more information on your project's site and local benefits on our projects page at solstice.us/projects
As a community solar subscriber, you receive solar credits on your bills. We bill you for those credits at a discount, giving you savings month after month
Solar energy production does vary seasonally. As you might guess, your solar panels produce more when there is more sunlight! For that reason, your solar share should offset your bill well during the summer months with longer days. It might not always cover all your usage during the shortest winter days, though. Still, your solar share is sized to offset your annual energy use, so during the summer, your solar share will actually produce more energy than you need. You'll be able to bank credits during those months and draw upon them during the winter when you need them. With this system, your bills should be just about offset all year 'round..Still, there will usually be small discrepancies between your credits and your bill. You may owe your utility a few dollars. Just remember, no matter how much of your bill is covered, you'll always be saving and contributing to a greener grid!
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You monthly savings depend on two things: (1) Your solar share's production each month, and (2) The discount you get on your solar credits, as set out in your contract. You'll pay for any solar credits you receive on your utility bills at your specified discount, bringing you savings each month. For a reminder of your program's discount, visit our bill explainer in your platform account or visit our projects page Every month, you'll save on your solar credits according to the discount set out in your contract.
Your rates will not increase. There are no fees to join and no ongoing subscription fees to participate in Solstice Community Solar. The discount you receive on your solar credits is locked in for the duration of your contract, and you'll have the option to renew your contract at the end of the period. Since you only pay for the energy you use, but at a determined discount compared to your utility's rates, you'll always save compared to what you'd pay without community solar.
Solar energy production does vary seasonally. As you might guess, your solar panels produce more when there is more sunlight! For that reason, your solar share should offset your bill well during the summer months with longer days. It might not always cover all your usage during the shortest winter days, though. Still, your solar share is sized to offset your annual energy use, so during the summer, your solar share will actually produce more energy than you need. You'll be able to bank credits during those months and draw upon them during the winter when you need them. With this system, your bills should be just about offset all year 'round..
Still, there will usually be small discrepancies between your credits and your bill. You may owe your utility a few dollars. Just remember, no matter how much of your bill is covered, you'll always be saving and contributing to a greener grid!
Nope! Your relationship with your electric utility company will remain exactly the same, except that your money will be going to support independent, locally-sourced clean energy. You may also get to keep your energy supplier, even if it is different from your utility. Solstice works with your existing provider to give you credits for supporting Community Solar right on your normal bills.
Step 1: Go to app.solstice.us and sign in with your username and password. If you do not remember your password, select “Forgot your password” and we will send a password reset link to your email. Once signed in, you will see the screen below: Step 2: On the left under “Settings”, click “Properties” or the house icon. Step 3: Under the “Billing Info” tab, click “Add Payment Method”. Select your preferred payment method from the drop-down list. You will be redirected to a secure page. Step 4: Ensure you have reviewed and selected both authorization boxes, click “Save and Continue”, and you’re done!
Help us make clean energy accessible in your area. Link your friends, family, and neighbors with Solstice community solar, and enjoy $100 for every friend who joins, with an extra $25 going their way!
